ABOUT US

At Tiffany Kim, MD, we pride ourselves on providing compassionate, personalized care for women in all stages of life. Our practice offers comprehensive obstetric, gynecologic, and aesthetic services in a contemporary, welcoming environment. We’re seeking a friendly, detail-oriented individual to join our team as a Surgery Scheduler / Front Desk Receptionist.

POSITION OVERVIEW

This dual-role position plays a key part in ensuring smooth daily operations—both at the front desk and in coordinating surgical procedures. The ideal candidate will have excellent communication skills, be comfortable multitasking in a fast-paced setting, and demonstrate a strong commitment to patient care and confidentiality.

RESPONSIBILITIES

Surgery Scheduling

Coordinate and schedule surgical procedures for patients with hospitals and surgical centers
Obtain pre-authorizations and verify insurance coverage
Communicate pre- and post-operative instructions to patients
Ensure all pre-surgical testing and documentation are completed
Serve as a liaison between providers, patients, and surgical facilities
Complete paperwork such as FMLA forms, etc

Front Desk / Reception

Greet patients and provide a warm, professional first impression
Check patients in and out and collect co-pays or balances
Manage phone calls, messages, and appointment scheduling
Verify insurance and update patient demographics in the EMR
Support daily office flow, including scanning, filing, and other administrative tasks

Qualifications

Previous experience in a medical office is preferred
Experience with OBGYN or surgical scheduling preferred
Familiarity with electronic medical records (EMR) systems
Excellent attention to detail, organization, and time management
Strong communication and customer service skills
Ability to handle sensitive information with discretion

Schedule

Monday through Thursday (Full-time)

Benefits

Competitive pay based on experience
Paid time off and holidays

If you’re passionate about patient care and want to be part of a supportive and growing team, we’d love to hear from you!

Job Type: Full-time

Benefits:

Health insurance
Paid time off

Ability to Commute:

Saginaw, MI 48604 (Preferred)

Ability to Relocate:

Saginaw, MI 48604: Relocate before starting work (Preferred)

Work Location: In person

Tiffany Kim, PLLC

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Surgery Scheduler/Front Desk Receptionist