Phlebotomist/Medical Assistant JOB DESCRIPTION

Think Fertility is looking for a passionate and experienced full-time (part time can be considered) Phlebotomist/Medical Assistant who is interested in joining a growing fertility practice.

Who are we? Think Fertility is a young and fast growing fertility practice in Bellevue WA. We are dedicated to help people achieve their dreams of parenthood. We provides comprehensive fertility services including fertility testings, intrauterine insemination (IUI), in vitro fertilization (IVF) and egg freezing. We believe that every patient has the right to quality fertility treatment, and we strive to provide patient-centered care.

Who we seek? We are seeking individuals who are passionate about people and providing an excellent and supportive experience to our patients. Candidates must have a passion for women’s reproductive health and is willing to invest in developing their knowledge and skills for fertility care. They should possess a problem-solving mindset, outstanding communication skills, and ability to multitask.

Position Overview:
The Phlebotomist/Medical Assistant's primary responsibility is to provide excellence patient service in accordance with the philosophy of Think Fertility.

Growth Opportunity: This is an opportunity for continued growth within the practice at all levels for individuals interested in both continued medical practice or healthcare administration.

Benefits: Health, Dental, and Vision insurance; 401k Retirement plan- with employer matching, Paid Time Off, Paid Holidays, Flexible schedule, Education Reimbursement

This is the perfect opportunity for:

Expanding your breadth of medical knowledge
Growing into higher level positions with an expanding medical practice
Enjoy seeing purpose and fulfillment everyday in your job
Staying at a medical practice long term

We are seeking an individual that is committed to upholding our core values:

Impressive Quality
Patient Success
Personal Touch
Team Collaboration

You can learn more about Think Fertility and what we do on our website: www.thinkfertilityusa.com

Due to the specialized training provided for this position, we are looking for a candidate who can make at least a 2-year commitment, and ideally grow with the company long-term.

Administrative Responsibilities:

Clinical Excellence: this position will require being trained in all clinical operations & procedures
Possess working knowledge of all fertility testings and treatment (training available).
Educate patients: understanding their diagnosis, treatment recommendations, and barriers to fertility care.
Build relationships of trust and authenticity with our patients
Prepare treatment rooms and take patient vitals
Draw blood and process specimen
Prepare procedure room and assist providers for all office procedures .
Answering patient phone calls/emails, scheduling, checking insurance eligibility, update patients' financial report, check in/out patients, taking co-payment, and other duties as assigned.
Follow up with patients that have been recommended treatment
Daily clinic operational tasks, such as treatment referrals, records requests, supplies stocking
Reviewing insurance coverage and treatment costs with patients
Send statement and collect due payments
Competently use electronic medical record system, and possess the ability to learn new technologies.
All other duties assigned by management

Professional Responsibilities:

Must be fluent in English language, Bilingual in Mandarin preferred
Accountable/reliable/dependable
Outgoing personality with excellent customer service skills
Able to learn new information quickly and excellent attention to detail
Excellent verbal and written communication skills
Team player, supporting colleagues both in-person and virtually
Maintain patient confidentiality.
Participate in office meetings, trainings seminars and other educational and business events on a regular basis.
Commit to achieving established clinic goals provided by the practice manager and the provider.
Collaborate with all teammates to ensure the high quality of patient care and the integrity of the Think Fertility’s mission and vision.

Education/Training:

Minimum of 1 year working or volunteer experience in a medical office or hospital setting.
Customer service experience is preferred.
Phlebotomist or Medical Assistant Certification required

Job Types: Full-time, Part-time

Pay: $23.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Application Question(s):

Will you be able to start working at 7AM from Monday - Friday for this job?

Experience:

Medical office: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

Mandarin (Preferred)

Ability to Commute:

Bellevue, WA (Required)

Work Location: In person

Think Fertility

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