Description of Work

Position is a Medical Records Assistant located at the North Carolina Correctional Institution for Women Health Care Facility in Raleigh, which houses approximately 1700 minimum, medium, and close custody female offenders. The Medical Records Assistant position requires general knowledge of medical office practices and procedures to review, verify, complete, record, and/or balance records, reports, and figures. The MRA reports to the Nurse Supervisor. This position is responsible for maintaining medical records in a confidential manner and performing duties according to policy and procedures.

Responsibilities for the MRA include (but are not limited to:

maintaining medical records, documents and materials.
verifying data, summarizing information, records management, claims review and processing.
create and maintain spreadsheets to track specific information.
maintain records filing according to policy.
ordering supplies and materials.
provide excellent customer service to outside medical providers, general public and facility staff.

This is a full-time position (40 hours per week) with State Benefits.

Applicants must pass a background check to be eligible for this job.**

Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Knowledge, Skills And Abilities / Competencies

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

Management Preferences

Documented experience performing administrative functions in an office setting.
Documented experience in organization, retention, review and filing of records.

Minimum Education And Experience Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

Come Join Us to Make a Difference!

The Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Comprehensive Health Services is dedicated to providing evidence-based, compassionate, and constitutionally consistent medical care to all offenders in custody. Their goal is to ensure that all offenders receive full-spectrum medical care from the time of entry until their release. The team of physicians, nurses, behavioral health services, dental services, psychiatric services, pharmacy services, and licensed healthcare administration services work together to provide emergent, acute, routine, and chronic health care, as well as preventive medicine at all prison facilities. They also coordinate with specialists and other clinical consultants outside of prisons throughout the state to ensure comprehensive health and well-being towards a safe transition from prison, improving public health, and decreasing recidivism.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information.

Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:PREA Hiring and Promotion Prohibitions(Download PDF reader)(Download PDF reader)(Download PDF reader)( Download PDF reader)(Download PDF reader).
PerNC General Statute 143B-972.1(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader), applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in theFBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.
If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Kelly Snead @kelly.snead@dac.nc.gov.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas to include the following: Education – including high school, Work Experience – each position should be listed separately, Certificates and Licenses Skills and Additional Information). I acknowledge the requirement.

Yes, I understand and have completed the application correctly and all work history requirements.

02

Do you have working experience in a medical office including file/record management?

03

If you answered "yes" to the above question, it is CRITICAL to screening that it is documented in your work history. Did you complete the work history portion of the application and clearly document that experience and mention all related work? (If it is not clearly documented specifically, credit /experience will not be given)

No, I did not document in the work history the duties of handling medical records or my experience working in a medical office in a supportive role.
Yes, I documented in the work history, the duties of handling medical records or my experience working in a medical office in a supportive role.

04

Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)

05

If you answered "yes" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. (Otherwise, enter "NA")

Required Question

State of North Carolina

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