POSITION SUMMARY

The Health Education Manager is responsible for overseeing the development, implementation, and management of health education and outreach programs and initiatives aimed at improving health outcomes for St. Clair County residents. This role encompasses the role of health department Public Information Officer (PIO), leading communication strategies to inform the public, media, and stakeholders regarding public health related issues, initiatives, and emergencies. The Health Education Manager provides key leadership in fostering community engagement and building effective relationships with both internal and external audiences to promote health and wellness in the local community.
This position requires strong leadership and communication skills. Ability to plan, organize and execute a public health education programs in the county. Ability to exercise independent judgment. To assess community health needs, and make recommendations for public health programs accordingly. Supervise and manage multiple grants and Health Education staff; direct Outreach Program activities and staff; and to perform related work as required. In addition, this position, will be highly engaged in creating, implementing and facilitating various agency wide plans and goals, such as the Health Department Strategic Plan, St Clair County Behavioral Risk Factor Survey/Community Health Needs Assessment and Community Health Improvement Plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Develop, implement, and evaluate health education programs that address key local public health issues in the community.
Provide leadership and guidance to ensure that programs align with the department’s goals and public health objectives.
Develop and deliver health education materials, resources, and campaigns to promote healthy behaviors and awareness within the community.
Collaborate with residents, healthcare providers, schools, community organizations, local businesses, and other community stakeholders to enhance public health education outreach.
Assist with interviewing, supervision and discipline of Planning, Promotion, and Evaluation Division staff.
Orient new staff to policy, procedures of program, division, and department.
Plan, coordinate and evaluate the work of subordinate staff.
Write goals, objectives and plans.
Serve as the primary PIO for the health department on public health matters, ensuring consistent and accurate messaging to the public and media.
Develop, implement, and maintain a public relations and media strategy to inform the community about health services, programs, events, and emergency public health issues.
Draft, review, and distribute public health press releases, public service announcements, newsletters, social media content, and other communication to the public.
Act as the primary point of contact for media inquiries for the health department.
Plans, coordinates and participates in Internal Quality Improvement and Performance Management systems for areas of responsibility and overall agency improvement.
Provide consultation and guidance to groups and individuals in developing and improving their health education activities.
To prepare, select and distribute health education materials.
Assure that there is a continuing appraisal of health educational methods and materials.
Prepare and maintain correspondence, records and reports.
Assist in preparation of annual reports.
Mandatory participation in orientation and training for basic public health emergency preparedness and response concepts.
Other duties as assigned.

SUPERVISION RECEIVED:
Work is performed under the general supervision of the Director of Planning, Promotion and Evaluation.

SUPERVISORY RESPONSIBILITIES:
Supervise professional and clerical employees.

EXPERIENCE, SKILLS, EDUCATION:

Graduation from a college or university of recognized standing with a Master's degree in public health education or a related field of study.
Certified Health Education Specialist (CHES) required.
Considerable experience in performing public health education and planning work.
Experience and demonstrated proficiency in public speaking.
Considerable knowledge of the principles and practices of public health education and planning, including methods of administration, community health assessment, organization and interagency relations, various techniques used in health instruction, and the appraisal and evaluation of the public health education.
Considerable knowledge of school health programs, including health examinations and individual health guidance, communicable disease control, arrangement and content of school programs and instruction and evaluation of the program.
Considerable knowledge of public and personal health including personal hygiene, public health administration, communicable and non-communicable diseases, environmental health, vital statistics, and maternal and child health, and industrial hygiene.
Considerable knowledge of current social and economic problems pertaining to public health.
Manage and direct departmental operations, including budgeting, strategic planning. Knowledge of and interpret applicable federal, state and local regulations. Develop, apply and explain department and County procedure and policies. Plan and coordinate work staff activities, prioritize, instruct, set deadlines, objectives, measure success, and make recommendations and resolve issues. Methods of research, planning, conducting and implementing major studies or projects. Design and recommend new forms, reports or procedures. Ability to understand and work in complex data processing system, analyze data and exercise sound financial judgment. Analyze administrative problems, evaluate alternatives and implement sound solutions. Prepare and present reports, speeches or training programs to groups. Provide training and guidance in handling difficult or complex problems or resolving escalated complaints or disputes. Work independently with limited direct supervision. Coordinate activities with other departments.
Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.
Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary.
Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly; communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.

ESSENTIAL ABILITIES FOR ALL ST. CLAIR COUNTY JOB CLASSIFICATIONS:

Ability to demonstrate predictable, reliable, and timely attendance.
Ability to read, write & communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.
Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.
Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.
Ability to use discretion and maintain sensitive and confidential information.
Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.
Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.
Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.
Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Proficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required. Proficiency may be tested.

CONDITIONS OF EMPLOYMENT:

Prior to starting employment, the candidate must complete a satisfactory background check. The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.
Must possess a valid State of Michigan operator license and maintain this license throughout employment in this position.
Required to report to duty when called upon in the event of a Public Health Emergency regardless of declaration.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:

Speak to others to convey information effectively.
Read, interpret and understand procedures, rules, technical information, instructions and manuals.
Hear and understand information presented through spoken words and sentences.
Specific vision requirement includes close vision, distance vision, color and depth perception.
Use hands to operate a computer, handle materials and operate equipment.
Push or pull carts, reach with hands and arms forward, above and below shoulder level.
Lift, move or carry objects, equipment and supplies weighing up to 25 pounds.
Sit, bend, stoop, crouch, crawl and kneel in an ergonomically correct manner.
Stand and walk, climb stairs.
Normal office hours are from 8:00 a.m. through 4:30 p.m.
Due to the nature of the work hours may include overtime, evenings or weekends.
Generally works in a normal office environment.
The noise level in the work environment is moderate with many interruptions.
Position may require occasional travel for training, various County departments and community events.

Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.

St. Clair County, MI

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Health Education Manager