Overview
The Collections Specialist is a detail-oriented person responsible for managing the denial, reprocessing, appeal and full AR collections process for both insurance AR and patient AR in an accurate and timely manner. This position will serve as the primary contact between patients, insurance companies and our office staff. They provide excellent customer service and address patient concerns/needs while balancing the needs of the clinical team and division with efficiency and confidentiality.

Primary Duties:

Review billing, ensuring all claims are sent to insurance companies timely.
Monitor claims, follow up on denials and request for additional information.
Verify the accuracy of billing data and ensure compliance with company policies and procedures.
Ensure proper billing and coding is compliant with regulations, guidelines and policies.
Contact and assist patients with payment plans and financial options.
Collaborate with front desk staff to obtain necessary information for billing purposes.
Assist in preparing monthly reports.
Responsible for participating in continuing education and training to be able to stay current with billing best practices.
Respond and address all patient communications in a timely and appropriate manner.
Assist in identifying denial trends, charge entry delays, revenue shifts, etc. related to financial health of practice.

Experience

Education: High school diploma or equivalent.
Minimum of 2 years’ experience in medical office with CPT/ICD-10 coding and insurance guidelines
Proficiency in billing software and electronic health record (EHR) systems
Experience in OB/GYN preferred

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Wellington, FL 33414 (Required)

Ability to Relocate:

Wellington, FL 33414: Relocate before starting work (Required)

Work Location: In person

Seasons Women's Care

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Collections Specialist