Job Overview
We are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing front desk operations in a busy medical environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Familiarity with medical terminology and office management practices is essential.

Duties

Greet patients and visitors warmly, ensuring a positive first impression.
Manage multi-line phone systems, answering calls promptly and directing them to appropriate staff.
Schedule patient appointments and manage the clinic calendar effectively.
Handle medical records, ensuring compliance with HIPAA regulations.
Assist with insurance verification and documentation review for patient services.
Maintain accurate patient information in EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms.
Process medical billing and coding tasks including CPT coding and ICD-9/ICD-10 coding.
Provide administrative support to healthcare providers by preparing care plans and managing clerical tasks.
Ensure the front desk area is organized and welcoming at all times.
Assist with filing, typing, and other office management duties as needed.

Experience

Previous experience in a medical office or clinic setting is preferred.
Familiarity with medical terminology, health information management, and various EHR systems is essential.
Experience with medical collection processes and patient service is highly valued.
Bilingual candidates (Somali and English) are encouraged to apply to enhance communication with diverse patient populations.
Proficiency in Microsoft Office Suite and strong computer skills are required.
Experience in OBGYN office management or familiarity with OBGYN terminology is a plus but not mandatory. Join our team as a Receptionist where you can make a difference in the lives of our patients while developing your career in the healthcare field.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 18 per week

Education:

Associate (Preferred)

Work Location: In person

Rayaf Health

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