Job description

OB/GYN office seeking a friendly, professional, and customer-service oriented front desk assistant to join our team. As the face of our office, your interactions with patients and their families are vital in creating a positive and welcoming environment, ensuring an excellent first impression of our services. This position also offers opportunities for growth within our practice, including potential in medical billing.

Main Duties and Responsibilities:

Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Work collaboratively with patients, providers, office staff and insurance companies to ensure that patient needs are met.
Verify insurance eligibility, obtaining prior authorizations, co-pay collection and address insurance questions and concerns
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Adapt to changes in practice operations, workflows and patient needs as they emerge,

In addition, this position has potential to grow into an entry level medical billing position including such duties as:

Communicating with insurance companies to follow up on claims,
Patient and insurance collections,
Denial appeals.

Skills & Requirements:

Previous office administration or receptionist experience preferred
Excellent customer service skills
Friendly and confidential telephone etiquette
Ability to work effectively as a team member
Strong interpersonal communication skills
High school diploma required. College degree/technical school helpful
Bilingual, English and Spanish is helpful
OBGYN background and experience a plus

Join our team as a Front Desk Agent where you can contribute to providing outstanding patient care while growing your career in the healthcare field.

Job Types: Part-time, Per diem

Pay: $17.50 - $25.00 per hour

Benefits:

Flexible schedule
On-the-job training
Opportunities for advancement

Medical Specialty:

Ob/Gyn

Schedule:

8 hour shift
Day shift
Evening shift
Every weekend

Ability to Commute:

Clifton, NJ 07012 (Required)

Ability to Relocate:

Clifton, NJ 07012: Relocate before starting work (Required)

Work Location: In person

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