JOB DESCRIPTION

Park Nicollet is looking to hire a Medical Receptionist to join our Women’s Services team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Call Center:

If an employee’s main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.

Front Desk:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.

Work Schedule:

4 days per week. Varied schedule; Clinic hours 7:00am- 5:00pm

Required Qualifications:

6 months related experience
Accurate computer/keyboarding skills required.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Preferred Qualifications:

Strong verbal and written communication
Strong verbal and written communication
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection.
Ability to promote and maintain good patient relations and patient confidentiality.
Ability to work in a fast-paced and structured environment.
Ability to sit for long periods of time.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

JOB INFO

Job Identification

111498

Posting Date

04/28/2025, 08:39 AM

Locations

Park Nicollet Clinic Maple Grove 9855

Work Schedule

Varied schedule; Clinic hours 0700-1700

Hours Per Week/FTE

32 hrs weekly / .8 FTE

Job Shift

Day

Position Type

Full-time regular

Job Category

Administrative

Department

Default Cost Center

Pay Range

$19.19 - $27.10 hourly

Pay Range Statement

Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).

Overtime Eligibility Status

Non-Exempt

Worker Type

Employee

Park Nicollet Clinics

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