Responsibilities includes, but is not limited to the following:

Oversees the coordination and scheduling of appointments for surgeries and procedures at the practice, ambulatory surgery center or hospital. Sets pre-op/follow-up appointments as designated by physicians according to established policies and procedures. Coordinates arrangements for surgical assistants, special equipment, and surgical materials. Coordinates processes and timing as required to meet physician and facility requirements. Maintains patient chart updates to include documentation of surgical arrangements set up with patient.

Interacts with patients, physicians, and other staff within the practice and outside facilities to provide accurate, timely and responsive information. Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel. Reviews and responds to telephone messages/patient portal and emails on a daily basis.

Obtains authorizations for surgeries from patient’s insurance company. Provides patient with generic preoperative information sheets and advises patients of preoperative surgical and financial requirements. Collects patient pre-payments as directed daily. Provides information to patients regarding unpaid balances prior to procedure for surgery. Re-verifies insurance and uninsured patients, and corrects billing information as needed for proper billing of charges.

Follows established procedures for processing hospital bills and verifications, such as gathering and researching all information needed to complete the process. Processes all associated correspondence, signatures, and forms. Requests charges and additional data required for claim entry from outside organizations involved with hospital encounter.

Checks surgery work-up packets to ensure charges associated are reconciled and billed in a timely manner.

Reviews expected delivery reports daily, identifying patients who have delivered and/or need further review, process OB breakdown of charges as necessary.

Daily balance of charges, payments, adjustments and complete monthly payment/charge report on a daily basis. Gathers necessary information for monthly reporting needs.

Experience

Preferred

Experience • 3 years of experience in position coordinating surgeries, OB/GYN experience preferred. • Posting and billing experience preferred • Experience with data entry, modifying data, and tracking required • CPT and coding experience preferred

Education

Required

High School or better

Skills

Required

Planning/Organizing Skills
Patient Billing
Microsoft Word
Medical Office Procedures
Microsoft Excel
Computer/Tech Literacy
Communication Skills
Auditing Skills
Analytical Skills

Behaviors

Preferred

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Northeast OB/GYN

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Surgery Scheduler - OB/GYN