PATIENT SERVICE REPRESENTATIVE - (4-days/week)

Do others describe you as having a positive and enthusiastic attitude with strong communication skills, attention to detail, and proficient in Microsoft Office? Come feel the Moreland OB-GYN difference and see why we have won the Milwaukee Journal Sentinel Top Workplace for the 7th year in a row!!

This position supports both our Waukesha and Oconomowoc Clinics. Flexibility needed to work four days a week. Clinic hours are Monday-Thursday 7am-6pm and Fridays 8am-4pm. NO weekends, NO holidays, and NO on-call hours.

Position Summary: As a patient service representative, you are the face of our office, responsible for creating a positive first impression for our patients and visitors.

Key responsibilities include the following:

Provide professional customer service to meet individual patient needs, with a caring and empathetic approach
Register patients for appointments by verifying patient demographics, insurance eligibility and explanation of paperwork
Collect payments
Appointment scheduling and confirmation
Answer and direct inbound phone calls
General clerical support

Knowledge, Skills, and Other Abilities:

High school diploma or equivalent
Experience in healthcare office or fast-paced, highly interactive customer service environment preferred
Computer skills required; MicroSoft Office competent
Knowledge of medical terminology and EPIC software preferred but not required
Self-motivated, excellent organizational skills and the ability to manage multiple tasks
Professional and possess excellent interpersonal communication skills

The providers at Moreland OB-GYN are dedicated to providing women with compassionate OB-GYN care throughout life. This includes complete obstetrical care, gynecology, gynecologic and obstetric surgery, infertility services, preventative health care, and more!

We are dedicated to the needs of the community by promoting overall excellence in the delivery of women’s health care. Through a continued tradition of caring, our staff of professionals will provide the latest medical knowledge and treatment.

Our philosophy encourages patient education and personal involvement in pursuing the ultimate goal of physical well-being.

We ensure an environment of compassion and confidentiality, as we recognize the rights and dignity of all individuals. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Profit sharing
Retirement plan
Tuition reimbursement
Uniform allowance
Vision insurance

Schedule:

10 hour shift
8 hour shift
Day shift
Monday to Friday
No weekends

Work Location: In person

Moreland OBGYN Associates, S.C.

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