We are looking for a friendly, outgoing personality to join our front desk team. On a daily basis you will be performing a variety of administrative and clerical tasks. As a Receptionist, you and the front desk team will be the first point of contact for our office. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and taking phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Attention to detail, multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome patients as soon as they arrive at the office
Direct visitors to the appropriate person and office
Get patients checked in and print encounter form in a timely manner
Have the patients sign appropriate forms at check-in for their visit
Verify identification, compare to insurance card, and update Intergy
Collect copayments and coinsurance payments for visit
Verify and update demographic information in system
Communicate any delays to patients
Answer patient questions or discretely refer patient to person who can help them
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Monitor front office supplies and keep inventory of stock
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Monitor ancillary websites and applications for appointments and communications

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus

Please do not call the office or show up at the office. This is very disruptive to our business, and those candidates will not be considered.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to Commute:

Katy, TX 77494 (Required)

Ability to Relocate:

Katy, TX 77494: Relocate before starting work (Required)

Work Location: In person

Katy Women's Care, P.A.

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Front Office Receptionist