About us

Founded in 1948, Memorial Blood Centers (MBC), operated by New York Blood Center Enterprises, is one of the largest community-based, nonprofit blood collection and distribution organizations in the United States. MBC operates 10 donor centers in Minnesota and western Wisconsin and provides blood products, accredited reference lab services, infectious disease testing, and IVF/Reproductive Medicine services to 41 area hospitals. To learn more, visit mbc.org/about-us.

This is an informational job posting only. We are not actively hiring for this position but are always in need of candidates for this role. Please provide your qualifications by applying below or joining our talent community so we might reach out to you for future opportunities.

What we offer

Competitive Pay $19.53/hour. Plus Hourly Shift Differential.
Flexible Scheduling Minimum of 32 hours per week plus 8 additional hours depending on operational needs including full-time benefits.
Comprehensive Benefits Package We offer Medical, Dental, Vision, Flexible Spending Account, Tuition Reimbursement, 403 (b) Retirement Plan, Annual incentive plan based upon blood collection goal achievement, 15 Vacation Days, 12 Sick Days and 6 Holidays.
Make a Difference Be a crucial part of our mission to save lives and support our community.
Growth Opportunities Gain valuable experience in the healthcare industry and advance in a supportive environment.

About this Role

Under the guidance of our Medical Director and Regional Collections Manager, you’ll assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for our donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of our mission. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

What you’ll do

Welcome Donors with a Smile Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.
Blood Draws Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).
Operating Medical Equipment Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.
Manage Donor Information Verify and update donor information in our BECS system to create barcodes and keep relevant collection staff informed of any changes.
Educate and Assist Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.
Follow Safety Procedures Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.
Record Keeping Perform clerical tasks to support blood drawing activities and maintain required records and documentation.
Educate Donor Educate donors on the importance of blood donation and ensure their experience is positive and encouraging.

Who we're looking for

Ability and Desire to Learn Medical Procedures We offer comprehensive training to complete the tasks required for phlebotomy procedures. Training will be provided. The candidate must successfully complete all of the prescribed training programs to be qualified to perform the role
Comfortable with a Hospital-like environment Must be comfortable with working in a hospital-like environment, handling blood products with care and professionalism.
Warm and Caring Personality This role requires a high level of warmth and care toward the donor with exceptional bedside manners.
Must Have A car, a valid driver’s license, and a willingness to travel and work a flexible schedule.
Education High School Diploma or equivalent.
Preferred Experience Background in healthcare, phlebotomy, or customer service.
Skills Ability to communicate effectively in English, follow directions, and work with computers.

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