FPA Women’s Health, California's largest family planning provider, is looking for a reliable and hard-working Healthcare Insurance Collector to work Full-time in our administration office in San Bernardino.

Who We Are:
FPA Women’s Health provides full spectrum diagnostic, preventive and reproductive health services to more than 150,000 patients a year throughout the state. Our 30+ highly skilled and experienced Gynecologists and Advanced Practitioners deliver sensitive, compassionate, and patient centered care and education through 25+ care centers, many in rural and under-served communities. Our providers are committed to evidence-based prevention, screening and treatment methods using leading edge technology to deliver safe and convenient access to care. A positive and efficient work environment makes FPA the employer of choice for those passionate about women’s health.

The Healthcare Insurance Collector is responsible for billing and collections and collecting payments for outstanding claims. This individual will research denials, partial payments and over payments to reconcile patient accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:

Reviews daily patient charge summaries.
Collects outstanding balances as quickly as possible by applying best collection practices as defined by AR Management.
Utilizes various reports to target aged balances for collection to meet and maintain performance goals as set by Management.
Reviews and maintains tasks and electronic clearinghouse daily.
Evaluate denials and partial payments to determine proper follow up.
Alert management to irregularities, customer trends and areas of concern.
Demonstrates understanding of NextGen system.
Maintains strict confidentiality with information abiding by all HIPAA standards.
Demonstrates excellent communication skills over the phone and in writing.

SOME OF THE PERKS:

Medical, dental, and vision insurance coverage for you and your eligible dependents
Paid vacation, sick, and holidays
401K with ADP Retirement Services
Opportunities for additional training & continued education reimbursements

REQUIREMENTS:

High School Diploma required.
Experience in payment posting manually or ERA, appeals process and refunds/offsets is preferred.
Excellent oral and written communication skills is required.
High degree of assertiveness and determination is required.
NextGen experience preferred, but not required.
Has a clear understanding of insurance and coordination of benefits.

We are an Equal Employment Opportunity employer, and do not discriminate in our hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, age, disability, sex, or any other characteristic protected by State or Federal law.

Job Type: Full-time

Pay: $19.65 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

FPA Women's Health

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Healthcare Insurance Collector