For nearly 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute (GIVF), has provided fertility preservation services for individuals, reproductive tissue storage, and the highest quality donor sperm. Fairfax Cryobank serves clients nationwide and around the globe. We are seeking a full- time Medical Front Desk Administrative Assistant at our Philadelphia, PA location.

Candidates must project a warm, confident and professional image in-person and over the phone. Candidates must be outgoing, personable, flexible and extremely organized. Accuracy and attention to detail is critical. Willingness to learn and desire to grow the practice is essential.

Candidate must be a time management star, have excellent written and verbal communication skills, possess the capacity to “read” patients and have a goal-oriented mindset. Customer service, call-center, sales and/or marketing experience is highly desirable.

Responsibilities include but are not limited to: greeting clients and donors, management of incoming calls, management of files, data entry, coordinating mailings, and additional administrative tasks as assigned by supervisor.

Position Requirements:

Salary is commensurate with experience.
Minimum of a HS diploma
Must have basic customer service skills, be LGTBQX friendly, and comfortable working with diverse clientele

In addition, GIVF provides a wide assortment of benefits to our employees, including:

Health, Dental, Vision insurance
Flex Spending Account (FSA) and Health Savings Account (HSA) options
Group term life insurance
Short-term and long-term disability options
401K plan with employer match
Paid parental leave
Tuition reimbursement program
Paid vacation and sick time
Paid company holidays
Job training and development opportunities

To apply, email your resume and cover letter to jobs@fairfaxcryobank.com and refer to Medical Front Desk-Philly in the subject line. EOE/M/F/D/V

Fairfax Cryobank

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Medical Front Desk Administrative Assistant