The Front and Back Office Medical Assistant plays a key role in supporting both the clinical and administrative functions of our midwifery birth center. This position requires a compassionate, organized, and detail-oriented individual who is passionate about supporting natural, client-centered birth experiences. The Medical Assistant will provide hands-on clinical support to midwives and administrative assistance to ensure smooth daily operations. Should be able to deal with emergencies in a calm and timely manner. High school or equivalent REQUIRED.

Essential Duties and Responsibilities:

Front Office Duties:

Greet clients and visitors warmly and professionally
Answer and direct phone calls, schedule appointments, and manage the calendar for midwives and providers
Verify insurance, collect co-pays, and ensure completion of patient intake forms
Maintain and update electronic medical records (EMR) with accuracy and confidentiality
Assist in coordinating referrals, lab work, and diagnostic services
Handle billing inquiries, pre-authorizations, and follow-up on claims when needed

Back Office Duties:

Prepare exam and birth rooms with proper supplies and equipment
Take and record vital signs, patient weights, and medical histories
Assist midwives during prenatal visits, procedures, and occasionally during labor support
Perform basic laboratory tests (urinalysis, pregnancy tests, hemoglobin, etc.)
Maintain inventory and order medical and office supplies as needed
Ensure cleanliness and sterilization of equipment and exam rooms following each visit
Administer injections, draw blood, and collect lab specimens under supervision, if certified

Qualifications:

Medical Assistant certification required (CMA or equivalent)
Current CPR/BLS certification required
Minimum of 1 year experience in a women's health, OB/GYN, or midwifery setting preferred
Ability to multitask in a fast-paced, emotionally supportive environment
Strong communication and interpersonal skills
Bilingual (especially Spanish) is a plus

Working Environment:

Calm, supportive, and client-focused birth center
Collaborative team of midwives, doulas, birth assistant and administrative staff
Holistic care and respectful, culturally competent practices

Equal Opportunity Employer:

Our company is an equal opportunity employer and values diversity in the workplace. We encourage individuals of all backgrounds and experiences to apply.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Medical Specialty:

Ob/Gyn

Schedule:

Monday to Friday

Work Location: In person

Circle City Midwifery & Women's Health Services, Inc.

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Front/Back Office Medical Assistant