Why We Exist

Every morning, 11,000 Americans wake up and begin their first day of retirement. While retirement should be an exciting, empowering, and fulfilling part of one’s life, the reality today is that retirement brings along with it a fundamentally new set of challenges that make it an overwhelming time for many.

At Chapter, we believe that the current infrastructure for retirement is broken, and we’re on a mission to fix it. We’ve started by building industry leading technology to solve the first major obstacle in retirement: navigating Medicare (healthcare coverage for retirees over 65). Our products help seniors sign up, choose an insurance plan, and leverage their plan after they are enrolled. And, unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss.

But our ambition doesn’t stop with Medicare — we seek to transform the way that Americans navigate and experience retirement. If this sounds exciting to you, we’d love to speak with you.

About The Role

Chapter is looking for a Talent Acquisition Partner to join our team. You will be responsible for managing the end-to-end talent acquisition process, collaborating with hiring managers, and ensuring a positive candidate experience. You will profile the best candidates, and develop channels and sourcing strategies to engage talent on a daily basis.

Talent Acquisition Partners are critical in helping us to achieve our mission. You must navigate competing demands, consistently generate new strategies, have strong problem solving skills, embrace a test and learn attitude, and embrace a data-driven approach to pipelines and the overall hiring process.

Your ability to learn new industries and roles and learn to quickly ascertain skill level and team fit is critical in this role. We seek to bring the best talent to Chapter, and your bar must be unrelentingly high.

What You’ll Do

Own the Hiring Lifecycle: Design the end-to-end process, including crafting job descriptions, referral engagement, talent sourcing, interview process design, interview team alignment, offer, and close.
Creative Candidate Sourcing: Utilize a variety of sourcing methods to identify and attract top talent, including new and different referral and network strategies, job boards, social media, professional networks, and industry events.
Screening and Assessment: Conduct thorough candidate assessments, including resume reviews, interviews, and reference checks, to ensure the selection of qualified candidates who fit both the role and the company culture.
Collaboration: Work closely with hiring managers and cross-functional teams to understand hiring requirements, provide guidance on market trends, and facilitate effective communication throughout the recruitment process.
Employer Branding: Actively contribute to enhancing the company's employer brand by showcasing our unique culture and values through various channels, including social media and networking events.
Candidate Experience: Ensure a positive candidate experience from application to onboarding, providing timely and constructive feedback while maintaining a high level of professionalism.
Data Management and Analysis: Maintain accurate and up-to-date recruitment data and reports, leveraging tools and systems to track key performance indicators and continuously improve the recruitment process.

About You

5+ years of recruiting experience for a startup, tech, or within the Medicare industry
Proven track record of success owning the entire recruiting process
Experience sourcing and attracting talent
Experience managing high volume recruitment processes with multiple stakeholders
Experience collaborating with team members and hiring managers in various locations
Ability to conduct different types of interviews (structured, behavioral)
Hands-on experience with various selection processes (phone interviews, culture add, reference check, etc.)
Familiarity with Applicant Tracking Systems (ATS), or Candidate Management Systems (CMS)
Excellent communication, interpersonal, and time-management skills
Exceptional communication and decision-making skills with a positive attitude'

Chapter Offers All Employees the Following Benefits and Perks

Full medical, dental, and vision, premiums covered at 100% for full-time employees on our base plan
Unlimited PTO, a winter break shutdown, and paid holidays to encourage a healthy work-life blend
$500 desk setup subsidy to set-up your unique home office
$100/month health and wellness subsidy
Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), Carrot (fertility support), and OneMedical (concierge and telehealth care) to prioritize your well-being.
In-office lunch everyday you're in office and a stocked office pantry
Generous and competitive parental leave for all parents
A beautiful NYC (Union Square) office and a hybrid in-office policy — dogs welcome!

The starting salary for this role will be between $145,000 - $190,000, but it might vary depending on skills and experiences. If you think you'd be a good fit for the role, you should apply. All of our offers are based on our assessment of each individual's unique skills and experience.

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