Do you have a background within User Experience Research or Service Design - preferably combined with experience in the Health Care industry? Do you thrive in a dynamic, international environment, being part of a team thats develops innovative endoscopy solutions for Gastroenterology and Urology? If so, you might be the perfect fit for the open position as User Experience Researcher in GI & Urology Solutions within Global R&D.

Your Role

As a User Experience Researcher, you will play a crucial role in identifying, collecting, analysing, and deploying user insights for both new and ongoing projects. Your work will ensure that our products are grounded in a deep understanding of user needs and preferences. You will engage with users and Key Opinion Leaders to gain insights into their daily work and identify where Ambu can generate additional value through our solutions.

Now is the time to join!

Ambu is experiencing significant growth and has an ambitious plan for future innovation. By joining us now, you will play a key role in shaping and developing our future product portfolio in close collaboration with users. Your base will be at our headquarters in Ballerup, surrounded by the beautiful Pederstrup area.

Key Responsibilities

Plan, conduct, and interpret research such as surveys, observations and interviews
Conduct exploratory user testing and report insights to project teams and key stakeholders
Translate insights into visual user journeys, user archetypes, service blueprints, and design wireframes using Adobe Creative Suite or similar tools
Plan and coordinate user testing with focus groups and at our Innovation rooms during international conferences
Facilitate ideation workshops with project teams and users
Build strong relationships with product stakeholders and other key partners to align business and user requirements
Contribute to building a research repository across our Business Areas

Suggested candidate profile

Skills

Skills and experiences can be earned in many ways, and we understand that the best fit for the role cannot be prescribed on paper. You are however likely to succeed in this position if you:

Have 3-5 years of experience in user experience research, including planning and conducting research, analyzing data, and reporting insights
Ideally hold an educational background in Engineering (Design & Innovation), Design (including Service Design), or a similar field
Have a good understanding of UX principles and methodologies
Are proficient in Adobe Creative Suite, Figma, or similar tools for creating visual user journeys, wireframes, and other design elements
Possess strong communication and collaboration skills
Are a true team player who can build strong relationships with stakeholders and work effectively in cross-functional teams
Have experience in the medical or healthcare industry (a plus)
Are willing to travel up to 20 days per year

It is a requirement that you are fluent in oral and written English.

Ambu – a visionary and international workplace where your efforts matter

Ambu is a company that expands rapidly and has ambitious growth targets. We meet these targets through interdisciplinary teamwork between motivated and highly skilled employees. Your contributions and efforts are crucial to our success and by joining us you will get the opportunity to work in an international head office with an informal working environment.

We offer great opportunities for personal development. Furthermore, we offer a wide range of professional, social and financial employee benefits in addition to exciting job challenges and continuous professional and personal development.

Ambu A/S

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User Experience Researcher, Global R&D