Medical Office Assistant/Receptionist

Harmony Family Health Clinic • St. Albert, AB, CA • 3d ago

We are seeking a friendly, organized, and reliable Medical Office Assistant (MOA)/Receptionist to join our patient-centered family practice. This role provides essential administrative and clinical support to ensure smooth daily operations and exceptional patient care. The position offers consistent part-time hours with opportunities to pick up additional shifts as needed, and potential for a full-time position in the future.

Regular Scheduled Hours

Monday: 1:00 pm – 7:00 pm (includes evening hours)
Tuesday – Thursday: 6:45 am – 11:30 am
Friday: 11:00 am – 3:00 pm

Responsibilities:

Administrative Duties

Download and distribute incoming faxes
Review and return voicemails and emails promptly
Greet, check-in, and assist patients courteously
Book appointments in person and by phone
Call patients for results, follow-up, and rebooking as requested
Fax triplicate prescriptions and other documents as required
Check and process incoming mail
Assist patients with intake forms and license plate registration
Handle patient payments and invoices
Maintain and tidy the waiting room and children’s area daily

Clinical Support

Take and record vitals as required
Perform urine dip tests and Snellen vision tests
Assist with procedures (Pap tests, biopsies, Nexplanon insertions, etc.)
Act as chaperone when appropriate (e.g., female patient with male NP)
Clean and restock exam rooms (minimum once weekly)
Clean rooms post-procedure
Start WCB forms and prenatal records
Link patients from Ocean and send questionnaires/documents as needed
Communicate test results to patients when appropriate

Qualifications

Completion of a recognized Medical Office Assistant program is preferred but not mandatory
Previous experience in a family or primary care clinic an asset
Strong computer and EMR skills (Accuro or similar)
Excellent communication, multitasking, and organizational skills
Professional, compassionate, and team-oriented demeanor

Compensation