Company Description
Oceanstone Medical Clinic is a new, modern family practice opening soon in White Rock, BC. We are dedicated to building a calm, compassionate space where healthcare feels personal and empowering. Our team of experienced family physicians is committed to providing high-quality, patient-centered care, covering preventive health, chronic disease management, and specialized areas such as women’s, men’s, and mental health. Empowering your best health.
Role Description
This is a full-time or part-time, on-site role for a Medical Office Assistant located in White Rock, BC. The Medical Office Assistant will be responsible for tasks such as phone etiquette, appointment scheduling, medical terminology usage, health coverage verification, and administrative assistance. This role supports the daily operations of the clinic, ensuring an efficient and effective patient experience.
Qualifications
- Strong phone etiquette and excellent customer service skills
- Competency in appointment scheduling and calendar management
- Familiarity with medical terminology and understanding of healthcare procedures
- Proficiency in insurance verification processes and liaising with insurance providers
- General administrative skills, including filing, data entry, and handling correspondence
- Excellent organizational and communication skills
- Ability to work well in a team-based environment
- Previous experience in a medical office or healthcare setting is a plus
- Completion of a Medical Office Assistant program preferred; however, candidates with relevant clinical or administrative experience are encouraged to apply.
- Previous experience in a family or general practice clinic preferred
- Strong communication, organizational, and multitasking skills
- Compassionate and patient-focused attitude
- Ability to work collaboratively in a growing clinic environment
- Proficiency in EMR systems (Oscar Pro experience preferred)
Why Join Us
- Opportunity to be part of a new and innovative clinic from the ground up
- Supportive team culture focused on growth and work-life balance
- Modern workspace located steps from the White Rock beach
- Competitive compensation and a welcoming, inclusive environment
