We are seeking a friendly, organized, and reliable Medical Office Assistant (MOA)/Receptionist to join our patient-centered family practice. This role provides essential administrative and clinical support to ensure smooth daily operations and exceptional patient care. The position offers consistent part-time hours with opportunities to pick up additional shifts as needed, and potential for a full-time position in the future.
Regular Scheduled Hours
- Monday: 1:00 pm – 7:00 pm (includes evening hours)
- Tuesday – Thursday: 6:45 am – 11:30 am
- Friday: 11:00 am – 3:00 pm
Responsibilities:
Administrative Duties
- Download and distribute incoming faxes
- Review and return voicemails and emails promptly
- Greet, check-in, and assist patients courteously
- Book appointments in person and by phone
- Call patients for results, follow-up, and rebooking as requested
- Fax triplicate prescriptions and other documents as required
- Check and process incoming mail
- Assist patients with intake forms and license plate registration
- Handle patient payments and invoices
- Maintain and tidy the waiting room and children’s area daily
Clinical Support
- Take and record vitals as required
- Perform urine dip tests and Snellen vision tests
- Assist with procedures (Pap tests, biopsies, Nexplanon insertions, etc.)
- Act as chaperone when appropriate (e.g., female patient with male NP)
- Clean and restock exam rooms (minimum once weekly)
- Clean rooms post-procedure
- Start WCB forms and prenatal records
- Link patients from Ocean and send questionnaires/documents as needed
- Communicate test results to patients when appropriate
Qualifications
- Completion of a recognized Medical Office Assistant program is preferred but not mandatory
- Previous experience in a family or primary care clinic an asset
- Strong computer and EMR skills (Accuro or similar)
- Excellent communication, multitasking, and organizational skills
- Professional, compassionate, and team-oriented demeanor
Compensation
- Competitive hourly wage ($21–$24 based on experience)
- Supportive and collaborative work environment
- Opportunity for additional casual hours and future full-time role
Requirements:
- Must provide both a criminal and vulnerable sector check prior to start date
- Maintain BLS certification (training provided annually)
Job Type: Part-time
Pay: $21.00-$24.00 per hour
Expected hours: 23.25 per week
Benefits:
Work Location: In person
