Medical Assistant

Zia Women's Health • Edmonton, AB, CA • 2d ago

Zia Women's Health is currently seeking a qualified and experienced Medical Office Assistant / Receptionist to join our clinic. This is a hybrid role supporting physicians directly as well as helping during peak times at reception. You will play a crucial role in supporting the efficient operations of our clinic, ensuring the delivery of high-quality patient care, and customer service.

Key Responsibilities:

Provide daily logistical support to our group of OBGYN and family doctors.
Work as a team to address bookings, phone calls, faxes, referrals, rooming, chart prep, vitals etc.
Address customer concerns and complaints, working to resolve issues promptly and effectively.
Unfailing positivity, customer service attitude, and polished image as an ambassador of our high-profile women’s health brand.
Work in a team setting sharing all responsibilities and actively supporting the common good.
Support holistic woman’s health care working in tandem with, and supportive of, our integrated services including specialists, GP’s, pharmacists, cosmetic clinic, spa, and IUD clinic.

Qualifications:

Previous experience in healthcare is essential, specifically in woman’s health is preferred.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent interpersonal and communication skills to collaborate with a tight-knit team.
Positivity, customer service focus, willingness to learn, and a professional image.
A passion for woman’s health

Preferred Skills:

Familiarity with electronic medical record software such as Connect Care and Accuro.
Instrument reprocessing.
Proficient in general clinic administrative duties.
Clear verbal and written English communication.

Experience:

Medical Office Assistant or similar role: 1 year (preferred)
Customer Service: 1 year (preferred)

Schedule:

Monday to Friday

Location:

Edmonton, AB T6H 4A6 (In-person work required)

Job Type: Full-time Expected hours: 30 to 40 hours per week.

Zia Woman’s Health is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

How to Apply: Those who wish to impress us with their abilities and personality are encouraged to present in person at your convenience with your resume or CV.

Interested candidates are also invited to submit their resume and cover letter electronically.

Job Type: Full-time

Schedule: