Medical Records Coordinator

Reproductive Partners Medical Group, Inc • Beverly Hills, CA, US • 1d ago

Do you have a passion for helping people achieve their dreams of a growing family? An exciting opportunity awaits you with Reproductive Partners Medical Group, Inc. a leading fertility practice in Southern California! Our Beverly Hills location is seeking a full-time, Medical Records Coordinator to support our four locations' medical records program.

Job Description:

The Medical Records Coordinator will be responsible for organizing and maintaining medical records for our medical facility. This position requires a detailed knowledge of medical terminology and coding systems as well as the ability to manage a large volume of patient information. The Medical Records Coordinator must be organized and understand the importance of patient confidentiality. The successful candidate must also be able to work independently and maintain a high degree of accuracy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Works closely with administration and staff to support the requests from patients and outside entities with obtaining records to support the patients’ care.

Retrieve, collect and prioritize all requests for medical records made through the organization, patients and affiliates.

Record and track all records requests, releases and authorizations within the Electronic Medical Record HPI

Abide by, adhere to, and conform to all applicable organizational, local, state, federal regulations.

Review, develop and implement standards and procedures for processing medical records requests with administrative support

Maintain an up to date understanding of applicable policies, processes, laws and regulations.

Report breaches, instances of non-compliance, patient complaints, problems or similar instances to supervisor in an effort to protect patient HPI.

Assist patients, staff and affiliates with medical records requests and questions.

Participate in improving quality throughout the organization.

Support RPMG and work closely with Front desk and clinical teams to improve this program internally.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs other duties as assigned.

COMPETENCIES:

Good organizational skills to handle multiple priorities while remaining professional and calm.

Ability to work with many diverse people.

Effective telephone skills.

Strong level of confidentiality due to sensitivity of materials and information handled.

Must be able to make suggestions on workflow or system efficiency and effectiveness.

Ability to work independently and be self-directed and flexible.

Ability to prioritize.

Ability to perform functions with minimal supervision.

Ability to work at a high-volume level of accuracy.

GENERAL EXPECTATIONS:

Be committed to the mission of the RPMG.

Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the healthcare team.

Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of Reproductive Partners Medical Group.

Be punctual for scheduled work and use time appropriately.

Perform duties in a conscientious, cooperative manner.

Perform the required amount of work in a timely fashion with a minimum of errors.

Be neat and maintain a professional appearance.

Maintain confidentiality and protect RPMG by abiding by laws and principles related to confidentiality; keep information concerning Practice Operations, patients and employees confidential.

This position requires compliance with RPMG’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time and talk and hear. The employee is occasionally required to stand, walk and use their hands to operate a standard computer keyboard, copy machine and fax. The employee may occasionally lift and/or move up to 25 pounds. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus.

Work is performed in an office environment with frequent contact with staff, referring clinics and patients. Very active, fast paced position with short deadlines.

REQUIREMENTS, EDUCATION, SKILLS AND QUALIFICATIONS:

· High school diploma or equivalent

· Knowledge of medical terminology, coding systems, and medical records management

· Able to maintain confidentiality of patient information

· Effective organizational and time management skills

· Excellent written and verbal communication skills

· Proficient in Microsoft Office

· Knowledge of HIPAA regulations and other applicable laws and regulations

· Strong organizational and office technology skills

· Knowledge of HIPPA and client confidentiality laws

· Exceptional bedside manners

· Proficient in medical terminology